Japanese Brand 6II Pure Titanium Original Round Glasses Frames Men Glasses Women Designer Eyewear
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
My GlassesUSA Horror Story: Wrong Prescription & A Customer Service Black Hole ⚫️
I'm writing this to warn others about my experience with GlassesUSA. I hope my story can save someone else the headache I've endured. They sent me the wrong prescription safety glasses, causing dizziness and nausea. It’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t get in touch with anyone. I recommend buying from another company even if it’s a few more dollars. This complete failure in both product and service is what finally pushed me to try and contact their customer support one last time.
Customer: I've tried calling and emailing for days. You sent me glasses with the wrong prescription, and they're making me physically ill. Is anyone going to help me?
CS Rep: I am so sorry to hear about your experience and the trouble you've had reaching us. That is unacceptable. Could you please provide your order number so I can immediately investigate this for you?
Customer: It's order number 987654. I can't wear these glasses. They're causing dizziness. This is a huge problem, and your automated system has been a nightmare.
CS Rep: Thank you, I have your order. I sincerely apologize for our error. This is clearly our mistake. We will remake your glasses with the correct prescription immediately and expedite the shipping at no cost to you.
Customer: So I don't have to go through a complicated return process and be without glasses for weeks? I need a functional pair of safety glasses.
CS Rep: Absolutely not. We will start production on the correct pair right away. We will also email you a prepaid return label for the incorrect pair, which you can send back at your convenience once the new ones arrive.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Customer Service Nightmare to a Dream Come True ✨: How Mozaer Saved the Day!
My experience with these glasses has been nothing short of amazing, and I've received so many questions about where I got them. The secret to their incredible comfort and minimalist style lies in their construction as Pure Titanium Round Eyewear. This isn't just about clear vision; it's about wearing a piece of art that's so lightweight you barely feel it. If you're ready to upgrade your daily look with a blend of Japanese craftsmanship and timeless design, you have to see these for yourself. I was so done with online glasses stores after my last nightmare. A different company sent me the wrong prescription safety glasses, causing constant dizziness and nausea. 😤 It was absolutely impossible to get a real person on the phone to fix their mistake. Just endless automated menus and unanswered emails. It felt like a total scam, and I was left frustrated and without usable glasses. 😭
After that disaster, I swore I'd never buy glasses online again. But a friend, hearing my complaints, insisted I try Mozaer.com, saying they were completely different. 🤔 I was skeptical, but I took a leap of faith. And I'm so glad I did! The difference was night and day. My experience has been amazing, just like one of the reviews I’d read:
"I’ve been using Mozaer.com for a couple years now I’ve purchased about 4-5 glasses in total my husband has gotten about 3 and we’ve had zero issues. Their prices are so affordable and so cute I always get so many compliments with my glasses. Will continue purchasing with Mozaer.com."
My new glasses arrived quickly, and the quality is fantastic—they feel sturdy and look stylish. Most importantly, the prescription was perfect right out of the box! The whole process was just so smooth and professional. Their site has an incredible variety, from trendy frames to specific types like reading eye glasses for women. Mozaer.com has completely restored my faith in buying eyewear online. Highly recommended! ✨😃
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